SyncFort · N°02

AI Receptionist

Weekday overflow · Nights · Weekends

01 · What it is

It picks up when you can't.

An AI receptionist answers calls using the questions and information agreed for your business. It can capture details such as the caller’s name, number, and reason for calling.

We scope the intake questions, supported connections, and handoffs with you before launch. That includes where caller details go and when a person on your team needs to take over.

Coverage is weekday overflow, nights, and weekends. Ongoing management is scoped to your solution, with responsibilities and support terms agreed before launch.

02 · Example call flows

Plan the next step.

Illustrative scenarios to discuss when scoping your receptionist. The questions and handoffs are agreed for your business.

01

A new project inquiry

Ask for contact details and a short description of the project, then pass the inquiry to the agreed sales contact.

02

The office is busy

Capture why the customer is calling and the details your team needs to return the call.

03

An existing customer needs help

Collect the issue details and follow the handoff rules agreed with your service team.

Call comes in
Agreed questions asked
Details captured
Agreed handoff followed

Field note

The office closes · the phone doesn’t

03 · Who gets it

Answered is half the job. Sorted is the other half.

We map call types to the contacts or queues you choose. These example routes are a starting point for agreeing your handoffs.

“I want a quote on a new project”AGREED SALES CONTACT
“Something you built has a problem”AGREED SERVICE CONTACT
“This can’t wait”AGREED ESCALATION ROUTE

Covers weekday overflow, nights, and weekends.

Explore a scenario using your own assumptions. This estimate is not a prediction of recovered revenue.

Illustrative monthly opportunity $0

Job value × missed calls per week × 4.33 weeks × close rate. Assumes each missed call is a potential job.

A receptionist plan runs $297–$497 a month.

Talk through your call flow

Built in Sarasota · scoped to your business

Talk to us